Managing Change Effectively or The Great Depression

Managing Change Effectively: Approaches, Methods and Case Examples

Author: Donald L L Kirkpatrick

One of the most important skills of successful managers is dealing with change. 'Managing Change Effectively' combines philosophical insights with practical applications to help managers effectively incorporate change with the least disruption.

'Managing Change Effectively' details specific approaches and methods for making change decisions and getting changes accepted. From communication to participation, Kirkpatrick shows managers and executives how to make change their ally. Packed with examples that illustrate the principles and procedures for implementing new ideas, policies and strategies for almost any type of organization, this text is a valuable resource for managers at all levels, especially those in training and human resources.

Table of Contents:

	Foreword
	Preface
	Pretest: A Self-Assessment of Change Management Knowledge
Pt. I	Approaches to Managing Change	1
1	The Changes Managers Face	3
2	The Manager's Role	11
3	Why People Resist or Welcome Change	20
Pt. II	Methods for Managing Change	31
4	A Step-by-Step Change Model	33
5	Empathy: The First Key to Successful Change	42
6	Communication: The Second Key to Successful Change	47
7	Participation: The Third Key to Successful Change	60
8	Applying the Three Keys	77
Pt. III	Case Examples of Successful Change	93
9	Moving into a New Managerial Job	96
10	Establishing Variable Work Hours	108
11	Improving Productivity Through Work Design	117
12	Successfully Implementing Quality Circles	129
13	Getting More Productivity from the Last Hour of Work	137
14	Gaining Acceptance for a New Incentive System	143
15	Converting from a "Batch" to a "Just-in-Time" Production Process	151
16	Reorganizing the Sales Force	159
17	Instituting New Training Programs	165
18	Reviewing How to Be an Effective Change Manager	170
	Posttest: A Self-Assessment of Change Management Knowledge	173
	Answers to Pretest and Posttest	177
	Bibliography	184
	Index	186

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The Great Depression: Delayed Recovery and Economic Change in America, 1929-1939

Author: Michael Andre Bernstein

By examining the uneven fate of manufacturing industries during the 1930s, Michael Bernstein presents a powerful new interpretation of the Great Depression. The depth and persistence of the slump, he argues, cannot be explained by cyclical theories alone, but by the conjunction of a crisis in financial markets with a long-run transformation in the kinds of goods and services required by firms and households. By focusing on evidence from specific industries, Professor Bernstein provides a more detailed picture of what happened to the American economy in the thirties that was so different from previous downturns.